Innovations and changing customer expectations alter the way companies utilise technology and do business. Particularly in the logistics industry, consumer behaviour plays a significant role in reshaping the sector. A logistics support company striving to remain competitive should be ready to explore new technologies, devise strategies to adapt to new regulations and frame tactics to ensure compliance. Companies that adopt a mix of new and old technologies while capitalising on traditional and conventional strategies are the ones that will excel in the future. Let us explore some of the emerging technology trends in logistics that shape your future.
Real-Time Tracking Through RFID
Radio-frequency identification (RFID) tags enable the identification of objects through low-power radio waves. In logistics, the implementation of RFID technology ensures reliability and real-time tracking of shipped items. This data enables location identification of a product at any given moment and when it got to its destination.
RFID allows for instant inventory classification and gives better control of goods in the warehouse. As a result, supply chains have a larger knowledge flow than commodity flow.
Supply Chain Integration With RFID
Successful distribution of a supply chain depends on sharing the right information across suppliers, warehouses and transportation companies. It is much easier to share and handle data thanks to RFID technology. These tags empower businesses to easily account for products in transit and collect data about them. The logistics manager can then share this data with other supply chain partners to integrate the entire distribution line.
Exceed Customer Expectations Through Omnichannel Touchpoints
Changing customer dynamics is transforming the retail industry to adapt to omnichannel delivery. To boost customer satisfaction, conventional stores are exploring online and in-person channels to create a smooth and convenient shopping experience. Logistics companies offer creative solutions to navigate the supply chain complexities and enable the product to reach the customer on-time.
Last Mile Logistics
To deliver items to the end-user as fast as possible, retail companies expect the 3PL provider to include last-mile delivery of their goods from the transportation hub to personal residences. Though last-mile delivery is important to enhance customer experience, it is the most expensive and time-consuming part of the delivery process. The inclusion of last-mile deliveries in logistics management raises the complexity of supply chain strategies and need creative approaches to minimise the cost.
Improving Operational Efficiency Through Big Data
Logistics companies with big data analytic capabilities can make huge improvements in operational efficiencies and cost savings. Technological advancements have made vehicle data available that measures speed, braking, battery status, and tire pressure. Using this data to diagnose the vehicle’s condition helps the team maximise the time spent on the road time rather than being in the shop for maintenance. Predictive modelling with GPS data, real-time traffic alerts and location sensors enable the transportation provider to optimise routes and avoid delays. This route optimisation reduces fuel consumption, decreases mileage and increases the operating margin of logistic companies.